The IT Infrastructure Library
The IT Infrastructure Library (ITIL) is the most widely accepted approach to IT service management in the world. ITIL provides a comprehensive and consistent set of best practices for IT service management, promoting a quality approach to achieving business effectiveness and efficiency in the use of information systems.
ITIL is based on the collective experience of commercial and goverment practitioners worldwide. This has been distilled into one reliable, coherent approach, which is fast becoming a de facto standard used by some of the world’s leading businesses.
You can find more information about ITIL on their official website.
Best Practice for Software Asset Management
- Author: Office of Government Commerce (OGC)
- Title: Best practice for Software Asset Management
- Publisher: TSO (The Stationery Office)
- Paperback: 146 pages
- Size: A4
- ISBN: 0113309430
- Price: 19.900 HUF + VAT + shipping